Category Archives: Uncategorized

Productivity, Priorities, and Written Plans

Christi Hegstad August 9th, 2017
A few years ago, I coached a brilliant leader who held a lot of responsibility. She came to coaching because, despite her extraordinary skill, she couldn’t seem to keep everything moving forward anymore. Things were starting to fall through the cracks and, given her profession and her work ethic, she knew something had to change.
Much of our coaching involved creating written action plans and breaking them down into quarterly, monthly, weekly, and daily tasks.
Her immediate relief was palpable. And at each of our meetings from that point forward, she’d comment on how ‘magical’ the plan was. “I don’t even have to think about it!” she exclaimed more than once. “My plan tells me what needs to be done, and I do it. I actually have room in my brain again to think new thoughts!”
This week, write down your goals and plans
Open a fresh document or pull out a clean journal, and start by mindmapping your projects and goals.
Then, prioritize them in order of importance.
Then, one at a time, create a detailed action plan for each of your top priority goals. (I typically recommend focusing on three Bold Goals at any given time.) Break each goal down into milestones, identify the necessary action steps, and – crucial step here – enter them into your planner.
Your productivity and peace of mind will likely soar as a result!

Your Fresh Start Begins Today

Christi Hegstad August 2nd, 2017
I’ve kept a journal since age 8 (or “diary” back then 🙂 ). Each time I begin a new one, I can’t help but flip through the blank pages and breathe in the scent of “newness.” I’m inspired by the possibility of fresh starts, clear space, and possibility!
This week, embrace your own fresh start
Whether or not you keep a journal, each day – each moment – is an opportunity to start fresh, to begin anew, to redefine the meaning and purpose of your work, leadership, and life.
Life is your blank page, and you hold the pen!
Decide today what you want that to look like, then take the actions to honor it. Regardless of how many people you report to or take care of or connect with, YOU are the author of your own story. Choose what you want this chapter to represent, then carry it out in your work, leadership, and life!
Journal in photo by Studio Oh!

You Matter. They Matter. How Do You Show It?

Christi Hegstad July 24th, 2017
Coaching Tip of the Week:
You matter.
Your employees matter.
Your clients, customers, and stakeholders matter. Even the quiet ones, even the grumpy ones, even the ones who act like they have it all figured out.
While we each need to take responsibility for our own growth and sense of meaning, we can help others along their path, too – simply by treating them like they matter.
This week, let others know you believe in them
The key sign of successful leadership isn’t how many followers you have – it’s how many leaders you develop. And one of the best ways to develop others? Believe in them so much that they can’t help but believe in themselves.
You will see opportunities for this throughout the week. Seize them. Act on them. Know that you matter and help others know they matter, too.

When Things Go Wrong: How To Build Resilience and Experience Growth in Hard Times

Christi Hegstad July 10th, 2017

My son recently invited me to the bookstore – an offer my children know I cannot refuse. 🙂 Since we planned to relax in the cafe for a while, I grabbed a few items to scan over coffee, including Option B by Sheryl Sandberg and Adam Grant. I’d read both authors before but was unfamiliar with this particular book.

I skimmed the introduction…and couldn’t put it down. I ended up purchasing the book on the spot, devouring it within a day, and highlighting something on nearly every page. Sandberg’s personal experience regarding the tragic death of her husband, coupled with psychologist Grant’s expert knowledge and practical insights, blended seamlessly to create a book both vulnerable and useful all at once.

We all experience loss over the course of our lifetimes. The death of a loved one, job loss, the end of a relationship, trauma, a diagnosis, or any number of unexpected (and even, at times, expected) turn-of-event moments can make us temporarily lose our footing. While dreading or fearing such events won’t help us navigate them, learning tools and strategies to help us grow through them will. The introduction of such tools, along with Sandberg’s genuine and heartfelt sharing, makes this one of the best books I’ve read so far this year.

Though I could write a book about my takeaways from this book (!), I’ve chosen three points to support your personal and professional development: 1) The 3 P’s for Building Resilience, 2) Practical Ways to Support Post-Traumatic Growth, and 3) What to Say When You Don’t Know What to Say.

1. The 3 P’s for Building Resilience 

Martin Seligman, frequently identified as a founder of positive psychology, has written a number of excellent books (I recommend Authentic Happiness and Flourish) to share his profound research-based insights with a wider audience. One such insight involves the 3 P’s that can serve as obstacles during difficult times: Personalization, pervasiveness, and permanence. Sandberg references these early in the book and refers to them throughout, as her understanding of them played a key role in her healing and growth process.

In short, personalization is the belief that we are solely responsible for the tragic event; pervasiveness is feeling like the event affects everything; and permanence is the belief that the aftershocks of the event will continue forever. As Sandberg and Grant explain, “The loop in your head repeats, ‘It’s my fault this is awful. My whole life is awful. And it’s always going to be awful.'” As you might imagine, such beliefs can make recovery and healing rather difficult.

But knowledge of the 3 P’s can help us recover more quickly. When we realize, for example, that our present emotions won’t last forever, we become better able to cope and perhaps more likely to reach out for help.

“Not everything that happens to us happens because of us,” the authors assert. By relating back to the 3 P’s often throughout the book, Sandberg demonstrates how beneficial such knowledge can be in healing.

2. Practical Ways to Support Post-Traumatic Growth

You’ve likely heard of post-traumatic stress disorder, or PTSD. But do you know of another phenomenon often experienced after tragedy: post-traumatic growth? According to the research, post-traumatic growth – ‘bouncing forward’ after a tragedy – can take different forms. Some trauma survivors uncover newfound personal strength, others deepen relationships, and still others find stronger meaning and purpose in life. These effects don’t necessarily appear immediately, and many of us would choose to forfeit the growth and avoid the trauma if we could, however the subsequent impact can lead to positive outcomes.

Sandberg shares a few tools that supported her growth after her beloved husband’s death, including journaling, helping others (ie, making a contribution), and intentionally deepening her connections. One of my favorite lines in the book addresses the latter: “We find our humanity…in our connections to one another.”

I found this to be the case a few years ago when my mom passed away. My tendency, typical for me, involved retreating inward. For a long time after her death, I didn’t want to go out, didn’t want to accept invitations; I wanted to build a little cocoon in my home and hide there. My dear friends threw me a 40th birthday party a few months after her death, and I was still in such a state of loss that I arrived late to the party and left early. I didn’t – it seemed I just couldn’t – explain why. Only the most persistent could break through the sturdy barrier I had built, and I am forever grateful that they kept trying.

Which leads to my third takeaway from the book.

3. What to Say When You Don’t Know What to Say

“I couldn’t understand when friends didn’t ask me how I was,” Sandberg shares. “People continually avoided the subject.”

Did they just not care?

They likely cared a great deal, they just didn’t know what to say – or feared saying the wrong thing.

I related so much to this chapter. I, too, was shocked how frequently people wouldn’t mention my mom – and I realized how frequently, prior to this experience, I practiced the exact same kind of avoidance. I would think, “What if they’ve just gotten over it and I bring it up?” I let my own fear or discomfort prevent me from being fully present with someone experiencing loss.

Sandberg and Grant share wonderful insights here. For example, the reminder that “avoiding feelings isn’t the same as protecting feelings.” If a friend or employee experiences a tragedy, avoiding the subject (or avoiding the person) will not lessen the pain or lighten the load. A sincere “I don’t know what to say” will likely support them much more than you realize.

Remember, too, the great gift in simply showing up. Arriving to the hospital or showing up at the memorial, even if no words are exchanged, will demonstrate your support more than good intentions.

Also incredibly enlightening for me: Rather than offering to do anything, do something. The authors cite Bruce Feiler: “While [offering to do anything] is well meaning,” Feiler writes, “this gesture unintentionally shifts the obligation to the aggrieved.” He gives examples like sending packing supplies to someone moving out after a divorce or holding a “fire shower” (like a bridal shower) for a friend who lost her home. When my mom died, friends created a meal train to make sure my family ate during a time when I most certainly did not feel like cooking. If they had asked me what they could do, I never would have thought of that, much less verbalized it. I was rarely the one answering the door during that time, but I cried – in a good and grateful way – each time I smelled their loving gifts wafting through the house.

Sunrise

Building Resilience – Even In “The Club You Never Wanted To Join”

I need to make a confession: Although my outline sits in front of me, this post has taken on a life of its own. Rather than being part book review and part coaching support as intended, it’s also become part personal therapy session for me. I’m not sure I’ll even hit ‘publish.’

But what I love about this book, what it reminded me about my own experiences with loss that I really want to impart, is this: You can build your resilience.

You can grow through any situation.

You do not live with a fixed set-point for learning or resilience or joy that you are powerless to change.

Instead, you are resilient beyond measure, stronger than your circumstances, and here to make a difference. Even through the hard times.

To help strengthen that resilience in ourselves and others, Sandberg and Grant suggest developing a few core beliefs: That we have some control over our lives. That we can learn from failure and difficulty. That each one of us matters – not because of anything we have done, but simply because we are human beings. And that we each have real strengths which we can rely on and share.

“The most resilient [people],” the authors write, “realize they have the power to shape their own lives… Tragedy does not have to be personal, pervasive, or permanent, but resilience can be.”

So if you are navigating hard times or are trying to support a friend, colleague, or employee who is, consider these ideas – and check out Option B. You can build resilience and experience growth, and help others do the same, even in hard times.

And you may just come out stronger, freer, and with a greater sense of meaning and purpose than you ever imagined possible.

 

Sky Lake Clouds Quote Hegstad Resilient Strong Make a Difference

What has helped you get through hard times? What takeaway did you gain from Option B? Feel free to share your thoughts below or on Instagram or Facebook.

 

Purpose, Connection, and Humanity

Christi Hegstad July 6th, 2017
We find our humanity…in our connections to one another.
Sheryl Sandberg & Adam Grant
 
Coaching Tip of the Week:
Recently, I’ve shared several tools and resources via my social media accounts (InstagramFacebook, and Twitter, in particular) to help you assess your year so far. It’s hard to believe we’ve completed the first half of 2017 already!
As you evaluate your goals, review your metrics, and make adjustments for the second half of 2017, don’t forget one of the most important areas for meaningful growth and contribution: Your connections. Connection with your passions and purpose, with the “bigger picture” of your work, and with other people.
This week, intentionally make connections with others
Invite a colleague out for lunch and learn more about him.
Schedule a one-on-one meeting with a new employee and ask about her strengths, favorite skills, and what motivates her.
Make eye contact. Shut down electronic devices more. Connect on a meaningful level.
Let each person you meet this week know that they matter!

No Time – Or Not A Priority?

Christi Hegstad June 28th, 2017
Rather than say ‘I don’t have time’ when you feel crunched, you can say ‘It’s not a priority’ and see how that feels. These words remind us that time is a choice.
Laura Vanderkam
 
Coaching Tip of the Week:
Years ago, as a young mother and a new entrepreneur, I attended a time management workshop where the facilitator really wanted to impart the “time as a choice” lesson. “In every moment,” she shared, “you make the choice how to use that time. Saying ‘yes’ to one thing means you’re saying ‘no’ to something else.”
So true.
We may feel at times like we don’t have a choice (“The deadline is today, I have to work on this project”), but we do. We must accept the consequences of our choice, sure, but we often have more power of choice than we think.
This week, make purposeful, priority-based choices
When faced with one choice over another, instead of lamenting that you don’t have time, experiment with Vanderkam’s suggestion. You might say, “It’s not a priority right now” or “It’s not as high a priority as XYZ” if that feels better.
At the end of the week, see if this rewording has shifted your thoughts about time. Feel free to let me know how it goes!

Leadership With Heart

Christi Hegstad June 22nd, 2017
“It’s impossible,” said pride.
“It’s risky,” said experience.
“It’s pointless,” said reason.
“Give it a try,” said the heart.
– Unknown
 
Coaching Tip of the Week:
When I first started my business, almost 15 years ago now, I focused very heavily on “being professional.” While I always honored my values, sometimes I would make decisions more from a place of “What would a more experienced (or in my view, ‘real’) business owner do?” instead of asking myself “What do I want to do? What feels right?”
Now, it’s pretty much the opposite. I’ve learned to distinguish between the voice of fear, doubt, and uncertainty and my voice of confidence, authenticity, and trust.
What a relief!
This week, listen to your heart
Leadership doesn’t mean acting out a prescribed set of behaviors or following a certain recipe for success. Think about the leaders, professionals, and all-around awesome humans you admire the most: Are they doing what everyone else does? Or do they seem to follow their hearts, trust their intuition, and act from a place of authentic service?
You can do the same. And your leadership, business, and life will likely grow exponentially as a result!

Mid-Year Review: Go Deeper With These 7 Questions

Christi Hegstad June 15th, 2017
Even when you are intentional about your time, it still seems to fly by. Here we are at mid-year already!
Many of my clients are celebrating significant wins: one earned her PhD, another tripled the size of her team, a couple more held their first keynote presentations or retreats. I recently shared on Instagram some decisions I’ve made regarding my goals, too. Exciting times for many!
And while we all certainly have some wins to celebrate, many of us are still in what I call the “seed planting” phase with our 2017 goals. We’ve aimed high and continue to make progress, but the rewards might still not be visible. We often feel like the tortoise when we want to be the hare, right?
Mid-year, then, offers a ripe opportunity to take stock. Rather than waiting until December to decide if you’ve lived and worked the way you wanted, assess it now while you can still course-correct if necessary.
I’ve been sharing a mid-year review process with many of my coaching clients, and I’d like to offer some of that to you as well. I encourage you to take yourself on a solo date, somewhere peaceful and outside of your usual surroundings, and spend a few hours in reflection, visioning, and planning mode.
If you can free-write and assess using your own tools, go for it! If you’d like help, start by clicking here for my year-end review, complete with 21 questions to ask yourself. If you find areas you’d like to upscale before year-end (which, let’s face it, will be here before we know it!), make plans now to do so.
Then, for a deeper dive, ask yourself the following seven questions:
Woman Journal Lake Book

1. If I knew you only from your bank statements and calendar, what would I assume are your priorities? How accurate would I be?

2. What unexpected wins have you experienced? Since they were unplanned, what led to them? (For example, being open to possibility, leaning into fear, trying new things, adopting a growth mindset…)

3. Where do you feel behind? With 100% honesty, what are the primary reasons? (For example, lost interest in a particular goal, major change in life circumstances, excuses…)
4. . Look at each of your goals, one at a time. With each, close your eyes, take a deep meditative breath, and ask yourself what it will feel like when you’ve accomplished it. Capture your thoughts on paper.
5. Conversely, close your eyes, take a deep breath, and for each goal ask yourself how it would feel to let it go or postpone it a year. Pay attention to your body’s responses, noting those in your journal as well.
6. Look at your summer months ahead, taking into consideration any vacations, visiting guests, events, and so forth. Realistically, what progress do you envision making on your goals during this time, while still being present in the moment? Set one or a couple of 90-day milestones and focus on those rather than letting the overall end result prompt you to procrastinate.
7. What completely new, out-of-the-ordinary strategy, technique, or experience can you implement? For example, I recently experienced my first ‘gong bath’ – totally out of my norm and comfort zone, yet it turned out to be one of the most powerful meditative experiences I’ve ever had. Is it a meditation course for you? Ziplining? A staycation, exploring new sites in your own town? A vacation somewhere brand new?
Whether you work with me one-on-one, in my Mastermind group, as an ASPIRE member or seminar participant, or simply by connecting on social media, my wish for you is that 2017 is your most profound, positive, and impactful year yet, fully imbued with meaning and purpose. Take a little time to reflect and plan now, and at the end of the year you’ll be much more likely to look back with fulfillment and pride!

 

You Are More Than A Number

Christi Hegstad June 14th, 2017
Coaching Tip of the Week:
We are often rated, judged, scored, or rewarded based on external measures. While there’s a place for much of this, it’s not the be all/end all in terms of success.
Can external measures determine how purposefully you live? Can they assess how much of a difference you make in the lives of your clients, family members, and strangers that you pass? Can they define you and the contribution you make?
This week, focus on your own success measures
Do your best at work, school, and leadership, and honor your commitments. But don’t let the performance review or the report card determine your worth. Choose to leave an amazing legacy in your workplace, community, and with all the lives you touch by choosing how to live with meaning and purpose every day.
As Emerson so poetically wrote, “To know even one life has breathed easier because you have lived. This is to have succeeded.”

Mindset of a Champion

Christi Hegstad June 5th, 2017
“Somebodies are not determined by whether they won or lost. Somebodies are people who go for it with all they have.” 
Carol Dweck, Ph.D.
Coaching Tip of the Week:
In her excellent book Mindset, which the ASPIRE Success Club has explored indepth this quarter, Carol Dweck discusses (among other things) the mindset of a champion. Worrying about being a nobody does not motivate and sustain champions, she suggests. Instead, champions focus on growth, development, self-motivation, and character.
Do you have the mindset of a champion? Or do your thoughts focus more around your ranking, how you look, or what others will think?
This week, develop your champion mindset
Take actions that move you in the direction of your goals. Review your values and Purpose Statement every morning and strive to honor them at all times. Do more than what’s expected, leave things a little better than you found them.
At any given time, ask yourself, “What would a champion do?” Then, do that.
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