Feeling gratitude and not expressing it is like wrapping a present and not giving it.
William Arthur Ward
42 Days Of Yes!
Day 7: Thank The Local Above-and-Beyonders
A while back, I received a phone call from my local print shop shortly after sending them a large workbook order. Chad asked a few questions about my order, then said, “By the way, I noticed you spelled your name incorrectly on the front cover so I went ahead and changed that before printing.”
After asking how I had spelled it (I had omitted the “s” in Hegstad, if you’re wondering!), I thanked him profusely. His catch saved me money and frustration, and it’s not a detail I imagine a “big box” printer would have noticed.
I am so grateful for local small businesses who pay attention to details like that, who care about their customers and the communities in which they operate. While I hope I thank them each time they provide a service, today I said YES to sending a handwritten thank you card to a few of those that have partnered with me for many years.
I sent one to that print shop, thanking them for their high-quality work and friendly service. Another went to my website guru who, along with his team, respond quickly to technological details so I don’t have to think about them (a good thing). I felt compelled to send a note to our local coffee shop, whose staff could bring a smile to your face even before you’ve had your first cup. 😉
The dedicated people at these businesses have helped MAP Inc. grow over the past 11 years and have brought joy and friendship into my life in the process. It felt good to stop thinking, “I should send them a thank you note,” and instead just do it.
Is there a small business you’d like to thank? Share your thoughts below, on Facebook, or via Twitter.
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Dr. Christi Hegstad helps you successfully do what you love! As a Certified Executive and Leadership Coach and the President of MAP Professional Development Inc., she coaches executives and leaders who need to get unstuck – whether in your leadership ability, income level, or from spinning your wheels in the day-to-day. She teaches you to flourish towards your purposeful vision with clarity, confidence, and meaningful action.
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Learn more about Dr. Christi and MAP Inc. at www.meaning-and-purpose.com, on Facebook, or via Twitter.