CLARITY KICKSTART: December 1, 2014
“[Nelson Mandela] chooses to look past the negative for two reasons: because he instinctively sees the good in people and because he intellectually believes that seeing the good in others might actually make them better.”
Richard Stengel
Coaching Tip for the Week:
(For more on the book from which the above quote stems, click here.)
Do you believe that if you hold high expectations of others, they will strive to meet them?
Over the years, I have coached professionals in nearly all industries, from health care providers to attorneys to school teachers to government officials and more. We have tested Mandela’s theory in a variety of ways and have found it to be true nearly every time: People rise to our level of expectation.
If we expect our team to be surly or apathetic, that’s what we’ll experience. And if we expect them to contribute and act as leaders, provided they have the necessary knowledge and skills, that’s also what we’ll experience.
This week, begin creating the environment to support your raised expectations. The #1 place to start? Model the behavior you wish to see in others. Raise the bar, let others see you meeting it, then support them in reaching that higher level of success in whatever ways you can. You will all come out winners!
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Dr. Christi Hegstad helps you successfully do what you love! As a Certified Executive and Leadership Coach and the President of MAP Professional Development Inc., she develops strong, confident leaders, helping you flourish with clarity, confidence, and meaningful action.
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